1. Introduction

MedAlert (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. By using our website and services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect several types of information, including:

• Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and payment details.
• Health Information: Medical history, patient data, and other health-related information that you or your clinic provide to us.
• Usage Data: Information about how you interact with our website and services, including your IP address, browser type, operating system, and the pages you visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our service and hold certain information. For more information, see our Cookies Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our services.
• To manage your account and subscriptions.
• To process transactions and payments.
• To communicate with you, including sending you updates and promotional materials.
• To improve our services, including analyzing usage data to optimize user experience.
• To ensure compliance with legal obligations.

4. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or providing services to you.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, sale, or transfer of all or a portion of our business, your information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to protect your personal and health information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal and health information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• The right to access, update, or delete your personal information.
• The right to object to or restrict the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time, where consent was provided.

To exercise your rights, please contact us at [email protected].

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by MedAlert. We are not responsible for the privacy practices or the content of such third-party websites.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” above. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]